This Privacy Policy (“Policy“) is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. The Policy is an ‘electronic record’ as contemplated under section 2(t) of the Information Technology Act, 2000 and the rules. This Policy being an electronic record is generated by a computer system and does not require any physical or digital signature.
INTRODUCTION
The website www.niivlearning.com (“Website”) is operated by Niiv Learning Labs LLP (“Niiv”, “Niiv Learning Labs”, “we”, or “us”), a company incorporated under the laws of India having its registered office at 2nd Floor, M-6, Sector – 11, Noida -201301.
This privacy policy governs the Website and associated products (Niiv for Schools, Niiv for Business, Niiv for Non-profits, Free lessons, Niiv for Individuals, Live Interactive Classes for all age groups and professions) and services managed by Niiv Learning Labs LLP.
Through this Policy, Niiv intends to convey the manner in which the user’s information is collated and used by Niiv while providing the services through Website, associated products and applications. This Policy is binding on every user of the Website and associated products, applications and users who do not agree with the terms of this Policy should not use or access the Website, products, applications.
Users are requested to read and understand this Policy very carefully before using the Website, Products, applications and related services along with the Terms of Use provided on the Products, applications and on the Website. Your use of the Website, Products, applications or services, subscription registrations with us shall signify your acceptance of this Policy and your agreement to be legally bound by the same including any change, modification or substitution made to the Policy from time to time. Niiv reserves its right to refuse services to any user who does not accept or violates the terms of this Policy. You will be asked to consent to the terms of this Policy when purchasing the Products, applications and Services, registering for events or from campaigns, promotions or otherwise corresponding with us via the Website or otherwise where required under applicable law.
USER INFORMATION
‘User Information’ for the purpose of this Policy includes the user’s personal information that can be used to uniquely identify or contact a single person including name, email address, payment details, residential address, phone number, photograph, information in relation to a purchase or response to an offer, information in relation to download or use of applications and resources from the website, information entered into our system when using the Application/Services/products while seeking query responses, attending live sessions, asking doubts, participating in discussions and taking tests and other information collected by Niiv to provide specific services to the user through the Website. The user has the option not to provide User Information if the user wishes not to avail the specific service for which the User Information is required.
If any user is providing any User Information on behalf of any corporation, company, institution, association or other entity, the user should be authorized by such corporation, company, institution, association or other entity to provide such information to Niiv. The user should have completed 18 years of age and be competent to enter into a contract under Indian contract law. If the User is under 18 years of age who is intending to avail the services of the Application or avail services through the Website, user should do so through the User’s legal guardian in accordance with applicable law.
Niiv collects information from the user when creating a user account or when the user is browsing for products, applications transacting an online purchase of products through the Website or while posting comments and reviews, uploading content or participating in any offers or contests or availing special gifts or communicating with customer support by phone, email or otherwise.
Niiv receives, scrutinizes and stores User Information for security and technical reasons such as IP address, login id, email address, password, device connection information, transaction history, date, time and duration of session on the Website.
In addition, the website may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the applications or website. We may collect information on how you use website like the pages you visit, how you interact with our products etc. to deliver more personalized content. Niiv will occasionally ask the user to complete optional online surveys for analytic purposes. These surveys may ask the user for contact information and demographic information (eg. zip code, age or income level).
Sometimes the Website uses cookies so that the Website can provide the user with more customised information when the user returns to the Website. “Cookies” are used to store user preferences and to track user trends, so as to enhance the user’s interactive experience and generally improve the Website’s services to the user. The user can set the browser to notify the user when the user is sent a “cookie”, giving the user the chance to decide whether or not to accept it. If the user accepts a “cookie”, the user agrees to allow the use of any User Information collected by the Website using that cookie. The user may update their profile information at any time on the Website.
The user can add or update the User Information on a regular basis. When the user updates the User Information, Niiv will keep a copy of the prior version for its records.
USE OF INFORMATION & DISCLOSURE
The User Information is primarily used by Niiv to facilitate a better, customized and convenient use of the Website’s services. The User Information is used by Niiv inter alia to: (i) respond to the user’s queries, requests and inquiries; (ii) update new features of the Website, (iii) improve and customize the Website’s service, (iv) detect and prevent fraud and abuse of the Website, (v) examine the identity of the user’s and the authenticity of offers, delivery or transfer of offers, etc. (vi) administer the Website, (vii) inform any change in the Terms of Use or this Policy or the Terms and Conditions of Sale, (viii) send surveys and marketing communications that Niiv believes may be of interest to the user; (ix) personalize the user’s experience on the Website by presenting advertising, products and offers tailored for the user; (x) help the user address their problems with the Website including addressing any technical issues; and (xi) protect the integrity of the Website.
Niiv may disclose information
- as required by law, such as to comply with a subpoena, or similar legal process
- to enforce applicable Terms of Use (ToU), including investigation of potential violations thereof
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a Government request
- with our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy
- should Niiv merge with or be acquired by that entity or receive investments from that entity
- to protect against imminent harm to the rights, property or safety of the Applications/Website or its users or the public as required or permitted by law
- Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with us.
Niiv may disclose aggregated information about the use of the Website, but it will never contain User Information that will identify a single user. Niiv does not trade or sell User Information in any manner, except as specified in this Policy or if expressed consent is sought from the user. Niiv understands that the User Information is very crucial and is important for the user. The user agrees and acknowledges that the User Information is disclosed or shared with: (i) third party service providers engaged by Niiv to perform the services on Niiv’s behalf, (ii) third party service providers for the purpose of the Website’s security, maintenance, repair or other technical reasons.
The user agrees and acknowledges Niiv’s right to utilize the user’s posts, contents, information and other personal data for the purpose of providing services through the Website. The contents on the Website may contain comments, post and reviews posted by the users which may be public and searchable on the internet in which case the user’s comments, post reviews and information and personal data provided to the Website may be viewed by other users and Niiv cannot guarantee that other users or third parties have not made copies of or used the ideas and information that the user has shared on the Website.
SECURITY & USER RESTRICTION
Niiv implements standard measures to protect against unauthorized access to and unlawful interception of the User Information. However, no internet site can fully eliminate security risks. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information to authorized employees or third party service providers bound by privacy agreement with Niiv, who need to know that information in order to operate, develop or improve our applications or website. For the purpose of checking possible vulnerabilities and attacks, Niiv may conduct periodical internal review of data and security measures on the Website. Niiv may use such software as it determines is best for maintaining security. However, the internet is not absolutely a secure environment and the Website cannot ensure or warrant complete security of the User Information.
If any user is provided with any identification code, private links, password or any other piece of information as part of the Website’s security procedure, the user should treat such information as confidential, and the user should not disclose it to any third party including to other users. Niiv has the right to disable the identification code, private links and access to any products/services, at any time, if the user fails to comply with instructions or terms, conditions or policies of Niiv.
The user is solely responsible for the activities that occur under the user’s account including the confidentiality of the user’s password and private resource links provided by Niiv as a part of products/services through the website. While using and accessing the Website, Application or products, the user is responsible for maintaining the confidentiality of the user’s account and for restricting access to the user’s computer or other system or equipment through which the user uses and accesses the Website.
Notwithstanding anything contained in this Policy or elsewhere, Niiv shall not be held responsible for any loss, damage or misuse of the User Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” means any event that is beyond the reasonable control of Niiv and includes, without limitation, fire, flood, epidemic, pandemic, explosion, acts of God, civil commotion, strikes, lock outs or industrial action of any kind, riots, insurrection, war, acts of government, power failure, sabotage, computer hacking, unauthorised access to computer data and storage device, system failure, virus, attacks, bugs, computer crashes, breach of security and encryption.
THIRD PARTY WEBSITES AND LINKS
Website may provide or be linked with other websites and advertisements. Niiv is in no way responsible for the privacy practices or content of such websites. The linked websites or advertisers are not necessarily under the control of Niiv and Niiv expressly disclaims all liability associated with the content and the use of such websites and advertisements. Display of any third-party advertisements on the Website shall not be construed as an endorsement or promotion of any products or services by Niiv. The user should read the privacy policy of each and every linked website and any access or use of the linked websites is entirely at the user’s own risk. Niivis not responsible for any direct, indirect, solicited or unsolicited communication made by any of these linked third-party websites or advertisers or their respective agents or representatives, to the users including by telephone, email, mobile phones and facsimile.
These linked third-party websites and advertisers may use various technologies to receive the user’s IP address and personal information. The third-party advertisers may also use cookies, JavaScript, web beacons and other technologies to gauge the effectiveness of their advertisements and to personalize advertising experience and content. Niiv does not have any control over the cookies or technologies that advertisers or websites may use and the user should contact them directly for more information about their privacy practices and policies.
Based on the User Information including the nature of products purchased by the user through the Website, Niiv may display personalized third-party advertisements on the Website. When the user clicks on the advertisement link, the third-party advertisers may assume that the user has met the criteria that was used to personalize the advertisement. The user acknowledges and agrees that in no event Niiv is responsible to the user accessing the services of third-party advertisers or other websites.
Unfortunately, no data transmissions over the internet can be guaranteed to be completely secure. As a result, while we strive to protect your personal information, Niiv cannot ensure or warrant the security of any information you transmit to Niiv via the internet, and you do so at your own risk. Once Niiv has received your transmission transaction, Niiv will use its reasonable endeavour to ensure its safety & security on Niiv’s systems. Nothing contained in this policy is intended to create a contract or agreement between Niiv and any user providing identifiable information in any form.
GENERAL TERMS
This Policy is to be read in conjunction with and shall be deemed to be part of the Website’s and any other applicable Terms of Use.The User Information resides in Niiv’s database for a certain period of time even after the user ceases to use or access the Website and in such cases Niiv is not be liable for any usage of the User Information after the user ceases to use or access the Website.
CHANGES TO PRIVACY POLICY
Niiv reserves the right to modify Privacy Policy at any time simply by posting such modification on the website and without any other notification. Any such modification will be effective immediately upon posting on this site. The use of the information we collect is always subject to the Privacy Policy that is in effect at the time when this information is collected. User is advised to refer to the Privacy Policy from time to time to ensure compliance with current privacy practices.
GRIEVANCES
In case of any complaints/grievances, any questions regarding this privacy policy, you may contact us using the information below.
Niiv Learning Labs LLP
Email: support@niivlearning.com
GOVERNING LAW AND JURISDICTION
The terms and conditions of this Policy shall be governed by Indian Law and the courts in Gautam Budh Nagar shall only have exclusive jurisdiction to resolve any disputes.
